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  • rsbirdwell@redrock-resources.com

    Port Annabelport

  • 682-210-0300

    (Sat - Thursday)

  • Monday - Friday

    (10am - 05 pm)

This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website and services. By accessing or using our platform, you agree to the data practices described below.

1. Information We Collect

Personal Information

We may collect personal details such as:

  • Full name

  • Email address

  • Phone number

This information is collected when you create an account, contact support, or sign up for newsletters.

Usage Data

We automatically collect technical and behavioral data such as:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time and date of visits

  • Referral links

This helps us improve performance, security, and user experience.

Cookies & Tracking Tools

We use cookies, tags, pixels, and similar technologies to:

  • Personalize user experience

  • Analyze website activity

  • Deliver targeted advertising

Users may disable cookies in browser settings, but certain features may not work.

2. How We Use Your Information

We process collected data for the following reasons:

  • To operate and maintain our services

  • To communicate with users regarding orders or support

  • To personalize content and recommendations

  • To improve website performance and security

  • To comply with legal and regulatory requirements

We do not sell personal information to third parties.

3. Sharing of Information

We may share information when necessary:

Service Providers

We partner with trusted vendors to support:

  • Data hosting and cloud storage

  • Email communication

  • Analytics and marketing

Each partner follows strict confidentiality rules.

Legal Compliance

We may disclose information if required by law to:

  • Protect rights, property, or safety

  • Respond to legal claims

  • Prevent fraud or abuse

4. Data Security

We implement physical, electronic, and administrative safeguards to protect personal data.

Security practices include:

  • Encrypted data transmissions

  • Restricted access controls

  • Routine system security reviews

While we strive to protect your data, no platform is 100% secure, and users share information at their own risk.

5. Data Retention

We retain personal data only as long as necessary to:

  • Provide requested services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

6. User Rights

Users may request:

  • Access to personal data

  • Correction of inaccurate data

  • Deletion of personal information

  • Restriction of data use

  • Transfer of data to another service

Requests may be subject to verification.

7. Children’s Privacy

We do not knowingly collect information from children under 13. If such information is discovered, it will be deleted immediately. Parents may contact us to report accidental data submission.

8. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices or content of third-party websites.

Users should review external policies before sharing information.

9. International Data Transfers

Users accessing our services outside our operating region acknowledge that information may be transferred to and processed in countries with different data protection laws.

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